Shipping Policy
At kaupoonk, we are committed to delivering your custom stickers safely, quickly, and efficiently. Each order is carefully produced and inspected before shipment to ensure the best quality.
Order Processing Time
All custom sticker orders require 1–3 business days for production after your design and order details are confirmed. During peak seasons or for large quantity orders, processing times may be slightly longer.
Shipping Origin
All orders are shipped from our fulfillment center in Shenzhen, China. Once your order is completed and quality checked, it will be carefully packaged and dispatched to your address. Shipping times may vary depending on your location and the selected shipping method.
Shipping Time
After your order has been produced, shipping times vary depending on your location and selected shipping method:
- Standard Shipping: 7–15 business days
- Express Shipping: 3–7 business days
Please note that shipping times are estimates and may vary due to factors such as customs clearance, holidays, weather conditions, or carrier delays.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can use the tracking number to monitor your package’s delivery status.
International Shipping
We proudly offer worldwide shipping. International orders may be subject to customs fees, import taxes, or duties depending on your country’s regulations. These charges are the responsibility of the customer.
Shipping Address
Please ensure that your shipping address is accurate before completing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete address information.
Delayed or Lost Packages
If your package is delayed, please check the tracking information first. If your order has not arrived within the expected delivery timeframe, please contact our customer support team and we will assist you in resolving the issue.
Contact Us
If you have any questions about your order or shipping, please contact us at contactus@kaupoonk.com. Our team is always happy to help.